At Zipzop, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Please review our refund and exchange policy to understand your options.
We offer a full refund for damaged or incorrect products delivered to you.
To process the refund, customers must provide a clear, running video showing the issue with the product.
Refund requests must be reported within 2 to 3 days of the delivery date.
Once verified, the refund will be initiated promptly.
If there’s a size issue and the case is serious, we offer a one-time product exchange.
The product must be unused and returned in its original condition with tags intact.
For any refund or exchange requests, please contact us via the details on our Contact Us page. Our team is here to assist you and ensure your concerns are addressed promptly. Hope you will understand us!
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